Deployment & reliability

Deploy with a plan.
Know how to recover.

We help businesses make software releases repeatable, failures visible and recovery steps clear.

Start with one application and one agreed environment. View pricing Monthly maintenance

Selected operational engineering

Software in use.
Operations behind it.

Backend services, failure handling and production infrastructure from the existing work. Each case study describes the actual responsibilities and supported outcomes.

Monitorscape regulatory intelligence interface on a desktop display

Monitorscape

A pipeline with visible failure paths.

Backend services · Failure handling · Deployment concerns

Multi-source collection, document processing and validation brought into a repeatable path to reviewable regulatory information.

Read the case study
Memora website presented on a desktop display

Memora

An event workflow beyond the interface.

Web application · Cloud storage · Production infrastructure

A private QR-based contribution experience with event access, mobile uploads, storage and operational support behind it.

Read the case study

Our process

How deployment
work runs.

See the weeks, the review points and what each stage produces. Orange and navy show Axelyn’s work; grey shows your part.

Illustrative planning schedules for one existing application and one agreed environment. Application readiness, access, dependencies and release windows determine the delivery dates in your proposal.

Deployment setup Example 2-week plan

A repeatable release path, basic health checks and operational handover

Scroll across the schedule, then select a stage to see its deliverables.

Example 2-week plan. Planning example for a repeatable release path, basic health checks and operational handover.
WorkstreamWeek 1Week 2
Your partContext, authorised access and reviews
Technical reviewBuild, configuration and hosting
ImplementationRelease workflow and health visibility
Verify & hand overRelease checks and ownership

Your part · Week 1

Context & access

Explain the current release steps, identify the environment owner and provide authorised access through the agreed process.

Review outcomes
  • Application and access inventory
  • Agreed scope and release window

Your part · Week 2

Release review

Review the release preview, configuration requirements and handover with the person responsible for operating the application.

Review outcomes
  • Acceptance review
  • Confirmed operational ownership

Technical review · Week 1

Release plan

Review the existing application, build process and hosting constraints. Define the release steps, required configuration and basic health checks.

What you receive
  • Deployment and configuration plan
  • Release acceptance checklist

Implementation · Weeks 1–2

Release workflow

Configure one agreed release workflow for the existing application and environment, keeping the deployed version identifiable.

What you receive
  • Repeatable release workflow
  • Build and environment configuration notes

Implementation · Week 2

Health & logs

Add or connect the agreed basic health check and make deployment and application logs accessible to the operator.

What you receive
  • Basic health check
  • Log access and investigation guidance

Verify & hand over · Week 2

Release checks

Run the agreed release checks in the chosen environment and record any remaining constraints before acceptance.

What you receive
  • Release verification record
  • Known limitations and follow-up items

Verify & hand over · Week 2

Handover

Walk through the release steps, configuration, logs and recovery responsibilities with the application owner.

What you receive
  • Deployment runbook
  • Ownership and support arrangements

Reliability improvements Example 4-week plan

One priority failure path, clearer observation and a reviewed recovery plan

Scroll across the schedule, then select a stage to see its deliverables.

Example 4-week plan. Planning example for one priority failure path, clearer observation and a reviewed recovery plan.
WorkstreamWeek 1Week 2Week 3Week 4
Your partFailure context, priorities and acceptance
Review & planRelease path, dependencies and failure
ImplementationRelease, observation and recovery changes
Verify & hand overRecovery checks and operational guidance

Your part · Week 1

Context & access

Describe the current failure or operational difficulty, share permitted examples and identify the responsible operator.

Review outcomes
  • Agreed priority and application boundary
  • Access and ownership checklist

Your part · Week 2

Plan review

Review the proposed changes, alert destination, release window and recovery expectations.

Review outcomes
  • Reviewed improvement plan
  • Agreed acceptance checks

Your part · Week 4

Acceptance

Review the implemented changes and recovery guidance against the selected failure scenario.

Review outcomes
  • Acceptance review
  • Confirmed operational responsibilities

Review & plan · Week 1

Failure-path review

Trace the chosen workflow through its release process and dependencies to identify where failure becomes difficult to detect or recover from.

What you receive
  • Failure-path assessment
  • Prioritised changes within scope

Review & plan · Weeks 1–2

Recovery plan

Define how to detect the selected failure, who receives the alert and how to restore the application. Record data recovery separately from application rollback.

What you receive
  • Alert and recovery plan
  • Application rollback and data responsibilities

Implementation · Weeks 2–3

Release improvements

Implement the agreed release and recovery changes for the existing application, keeping the release version and configuration traceable.

What you receive
  • Agreed release improvements
  • Rollback or recovery procedure

Implementation · Week 3

Checks & alerts

Connect the agreed health checks, logs and alert destination for the selected failure path.

What you receive
  • Configured health checks and alert route
  • Investigation guidance

Verify & hand over · Weeks 3–4

Recovery checks

Exercise the agreed failure and recovery checks in an approved environment, then record results, limitations and remaining work.

What you receive
  • Recovery verification record
  • Resolved issues within scope

Verify & hand over · Week 4

Handover

Explain the release process, alert ownership, recovery steps and maintenance responsibilities to the operator.

What you receive
  • Release and recovery runbook
  • Ownership, follow-up and support arrangements

What the work covers

A repeatable release.
A clearer recovery path.

Define the application, environment, release checks and operator before changes begin. Select deployment setup or a focused reliability improvement around one priority failure path.

A repeatable release workflow
Documented and automated release steps where appropriate, with a way to identify the version running in the agreed environment.
Environment & configuration
The build, runtime and configuration requirements recorded, with access and secret-management responsibilities made clear.
Health checks & useful logs
Agreed checks and accessible logs that help the operator distinguish a working release from one needing investigation.
Monitoring & alert routing
For the reliability scope, a defined failure signal and an alert destination with a named operational owner.
Rollback & recovery guidance
Recovery steps suited to the application, distinguishing a code rollback from data restoration. The reliability scope includes agreed recovery checks.
Operational handover
Release instructions, configuration guidance, known limitations and clear ownership of hosting, updates and support.

Pricing

Set up the release.
Improve what happens next.

Indicative starting prices for one existing, deployable application and one agreed environment. Choose a release foundation or a focused reliability improvement.

A repeatable release path

Deployment setup

Set up a defined path from the existing application to an agreed hosting environment, with basic health visibility and a clear handover.

FromRM2,500/ project

Example planning schedule: 2 weeks

Discuss deployment setup

What’s included

  • One existing application and one agreed environment
  • Build, configuration and release workflow setup
  • Basic health check and deployment log access
  • Release verification, deployment runbook and ownership handover

The application must be ready to build and run. Application feature work, substantial code fixes, data migration and complex infrastructure changes receive their own scope.

A focused operational improvement

Reliability improvements

Improve how one application is released, observed and recovered, around an agreed operational problem or failure path.

FromRM4,500/ project

Example planning schedule: 4 weeks

Discuss reliability improvements

What’s included

  • One application, one environment and one priority failure path
  • Agreed release and configuration improvements
  • Health checks, useful logs and one alert destination
  • Rollback or recovery procedure with agreed verification
  • Operational runbook and ownership handover

Database restoration, substantial migration, multiple environments, multi-region infrastructure and wider platform redesign need explicit scoping. The proposal identifies the recovery checks included.

Starting prices apply to eligible, narrowly defined engagements. A proposal confirms access requirements, release windows, acceptance checks, final fees and delivery dates. Cloud hosting, domains, monitoring subscriptions, third-party usage and ongoing maintenance are separate costs. Ongoing monitoring and incident response require a separate support agreement. Final billing currency is agreed in the quotation.

Optional monthly maintenance

A clear plan
for after launch.

Monthly maintenance is optional. Keep routine application care with Axelyn, manage it yourself or hand it to your own engineer. The one-off project includes an operational handover either way.

Scheduled care for an existing application

Application maintenance

A defined monthly allocation to check the agreed application, keep dependencies current and resolve minor issues before the work accumulates.

FromRM500/ month

One application and one environment · Monthly capacity agreed in advance

Discuss monthly maintenance

What’s included

  • Scheduled health, error-log and alert-configuration checks
  • Dependency and security updates with agreed verification
  • Minor bug fixes within the monthly allocation
  • Backup-job status checks where a backup process is already configured
  • A monthly record of checks, changes and outstanding risks

Service hours, response arrangements, check frequency and engineering capacity are agreed before support begins. This covers scheduled care; continuous human monitoring, on-call incident response, new features, major upgrades and data restoration need their own scope.

The starting price assumes a stable, documented application with suitable access. Any onboarding, initial repair or missing monitoring and backup setup is scoped and quoted first. Hosting, domains, monitoring tools and third-party usage are paid separately. Work beyond the monthly allocation is quoted for approval before proceeding. Maintenance starts only through a separate support agreement; an enquiry does not create a subscription.

Before operational handover

Know what is running.
Know who owns the next step.

Verification follows the agreed release, health signal and recovery responsibilities for the application.

Release traceability
Check that the deployed version, build steps and required configuration can be identified by the operator.
Access & configuration
Review the agreed deployment access, configuration handling and ownership of credentials without embedding secrets in the runbook.
Health & failure signals
Check the agreed health signal and relevant logs, including the behaviour expected when a release or dependency fails.
Alert ownership
Where included, verify the alert route and identify who receives it, investigates and decides the next action.
Recovery checks
For the reliability scope, exercise the agreed recovery scenario in an approved environment and record the result and remaining limits.
Handover & data responsibilities
Review the runbook, hosting and support ownership. Record backup and data-restoration responsibilities separately from application rollback.

Before we start

Questions about
deployment and reliability.

Work directly with Amin, the engineer behind Axelyn, to define the application boundary, useful checks and operational ownership.

Can you work with our existing hosting and release process?

Yes, where the stack and scope are a suitable fit. We review the repository, build process, hosting, dependencies and current release steps first, retain useful existing work and agree on the changes. The starting scope covers one existing application and one environment.

What is the difference between deployment setup and reliability improvements?

Deployment setup establishes a repeatable release workflow, configuration notes, basic health visibility and handover for a deployable application. Reliability improvements address one priority operational problem, with agreed release changes, monitoring, alert routing and recovery verification. The proposal identifies exactly which changes and checks are included.

How much does it cost, and how long does it take?

Deployment setup starts from RM2,500 per project, reliability improvements from RM4,500 per project and optional application maintenance from RM500 per month. These indicative starting prices cover one existing application and one agreed environment. The planning examples show two weeks for setup and four weeks for reliability improvements. Final scope, fees and delivery dates depend on application readiness, access and release windows, and are agreed in the proposal. MYR is the base price; other currencies are approximate conversions, with billing currency agreed in the quotation.

Does application rollback also recover the database?

Application rollback and data restoration are separate concerns. Returning to an earlier application release does not undo database changes or restore lost records. We identify the backup owner, data dependencies and any required migration or restore work during scoping. The proposal records the recovery checks and release window agreed for the application.

What does monthly application maintenance cover?

Optional application maintenance starts from RM500 per month for a stable, documented application and one agreed environment. It covers scheduled health and error-log checks, dependency and security updates with verification, minor fixes within the allocation, configured backup-job status checks and a monthly work record. Check frequency, monthly capacity, service hours and response arrangements are defined in a separate support agreement. Initial repair or missing setup is scoped first. Hosting, monitoring subscriptions and third-party usage are separate costs.

Is maintenance required, and what if we need more work?

Maintenance is optional. You can operate the application yourself or appoint another engineer using the project handover. New features, major upgrades, migrations, data restoration and work beyond the monthly allocation are scoped and quoted for approval before proceeding. Monthly application maintenance focuses on operational care; website content changes and minor fixes can be agreed as hourly work under Website Development.

Who responds when an alert fires or the application goes down?

An alert route needs a named operational owner. Scheduled maintenance does not include continuous human monitoring or on-call incident response. Incident coverage, service hours, response targets, escalation and responsibilities must be expressly agreed in a separate support agreement. Backup-job checks confirm the configured process status; a restore exercise or data recovery needs its own agreed scope.